Key Focus: Business Sustainability

Our Vision - We have a business model that supports the delivery of long-term sustainable waste solutions

What this means

  • Delivering sustainable waste management solutions in an efficient and effective manner is essential to our business.
  • Our business model must reflect the current commercial environment, and have the flexibility to continually evolve as conditions change.
  • We must be able to understand and integrate the expectations of our member councils into a governance structure that is equitable and representative.


  • By 2023, our member councils will be receiving social and economic dividends for their investment.
  • We understand the acceptable level of cost our member councils are willing to pay, and have priced our services accordingly.
  • Our capital investments are efficiently utilised and we are financially sustainable over the long-term.
  • Our business model and governance structure are appropriate to enable the delivery of our services.

Key Challenges Affecting This Activity

  • Changes in legislation.
  • Potential withdrawals from the SMRC Establishment Agreement.
  • Stakeholder support.

Our Objectives

Objective 2.1
Our governance model supports an effective and efficient business model
2.1.1 Adapt and improve existing governance arrangements
  1. Facilitate review of SMRC Establishment Agreement and Project Participant Agreements
2.1.2 Investigate alternative business delivery models to ensure our business practices are reflective of the commercial environment
  1. Review the current governance structure entity to ensure it is aligned with the business model
2.1.3 Rebrand existing entities and operations to reflect vision & objectives
  1. Create and promote a brand that reflects the vision and objectives of SMRC
2.1.4 Understanding our business proposition
  1. Prepare a value proposition statement
Objective 2.2
Our business is efficient, financially viable and sustainable
2.2.1 Identify and deliver process improvements
  1. Review and implement a continuous process improvement program
2.2.2 Develop an appropriate and efficient asset management strategy
  1. Develop and deliver a transition maintenance program for assets
  2. Develop and deliver an asset management plan for repurposing of assets
2.2.3 Develop a sustainable long term financial plan
  1. Undertake an annual review of the Long Term Financial Plan
2.2.4 We will be a responsible employer
  1. Review and update the Workforce Plan to reflect the service delivery model
  2. Implement the OH&S Plan

Performance Indicators:

  • Key stakeholders are satisfied with our performance
  • Plant availability
  • Current Ratio
  • Number of lost time incidents (LTIFR)
How will it be measured?
  • Stakeholder survey
  • Percentage of member tonnes accepted at RRRC
  • Current assets over current liabilities
  • Number of lost time injuries